1. International-domestic passengers who already have the boarding pass for the connecting flight and baggage tag can enjoy a hands-free baggage transfer. Please contact the transit staff after going through border entry procedures to clear and confirm your baggage.
2. If international-international passengers have a through ticket, once they arrive in Guangzhou, they can directly go to the corresponding transit flight boarding gate to board the plane.
Minimum connection time (MCT): 60 mins. CSAIR provides a full guidance service, picking up passengers once they disembark a flight to passengers and guiding them quickly to their next flight.
The transfer counter helps with the transfer procedure, and provides 24-hour inspection-free transit, flight information inquiry, transfer lodging registration as well as ticket change services for missed connections.
1. CSAIR's transiting first- and business-class passengers are provided with transit guidance services.
2. CSAIR's Sky Pearl Silver/Gold Members are provided with transfer counter priority services.
3. CSAIR's first- and business-class passengers and Sky Pearl Gold Members who are eligible for free lodging are provided with free one-night lodging services at 4-star or higher hotels.
CSAIR staff will help with baggage transfer for passengers who have received a boarding pass for their connecting flight and a baggage tag at their place of departure.
Delayed passengers are provided special guidance and quick ticket change services.
We provide 24-hour transfer information inquiry services:
Hotline: (0086) 20 8612 4008
Email: nhzz@csair.com