Our executive team is committed to a barrier free environment.

China Southern Airlines commitment to providing the same level of service for all our passengers and employees is paramount to our mission of reliable flights and exceptional service. Over the years, we have collaborated with our employees and passengers to identify, eliminate, and monitor barriers that could impact our passengers and employees with disabilities.  Our commitment to a barrier free environment includes the use of technology to track, trend, implement and report feedback from customers, employees, and disability organizations.

Our Plan outlines how we will, over the next three years, act on our commitment towards accessibility for all.

We will focus our efforts in the following areas:

1. Training our employees on accessibility, helping them deliver their best for everyone.

2. Website accessibility for customers and employees.

3. Transfer to and from aircraft seats.

4. Mobility and guidance assistance through the airport.

5. How to make our buildings more accessible.

6. Incorporating accessibility when we source products and services, including aircraft.

7. How to make employment with us more accessible and the employee accommodation process easier.

We will look for ways to improve our actions and strategies towards greater accessibility.