Dear Customers,
Currently, we are entering the critical stage of pandemic prevention, aviation gateways of China strengthen the relevant requirements of the entry requirements for national epidemic prevention. China Southern Airlines have adjusted the relevant policies as follows:
1. From now on, CZ is suspending all transfer services such as transit accommodation and check- through baggage etc. These services will be stopped till further notice.
2. From 23rd of March, all CZ's international flights to Beijing have been diverted to two designated cities for the entry epidemic control. The cities for first entry are: Shenyang and Jinan. (For example: China Southern from Amsterdam to Beijing, the first point of entry for the flight is Shenyang). Quarantine check will be held at the first point of entry, the immigration procedures, and custom clearance will be carried out there.
Passengers who passed the quarantine check are able to continue their journey with original flight to Beijing. The designated first point of entry can be adjusted based on the situation of the epidemic. The latest information can be checked on the website of the China Civil Aviation Administration home page as well as on China Southern Airlines' home page.
3. To avoid unnecessary losses for the passenger, before purchase your tickets, please pay close attention to the latest quarantine policy information for your destinations as well as the transit places in whole your itinerary.
4. In line with the development of the epidemic situation, CZ will adjust flight arrangement by following the latest requirements of the epidemic prevention authorities. For passengers who are involved in the flight cancellations, it is recommended to contact the original purchase channel/ travel agents for refund.
In order to ensure the health of passengers and employees, CZ's in-flight and ground services can be adjusted according to the situation. Thank you for your understanding and support. China Southern Airlines will always accompany you, and we should pass through the difficulties together!
China Southern Airlines Co., Ltd.
March 24, 2020