All purchases made on the plane must be paid for on the plane. To ensure a convenient shopping experience, we accept payments in major currencies and credit card payments. The minimum credit card payment is 15 US dollars per person, while the maximum is 400 US dollars.

1. You can buy duty-free goods using the following cash currencies: Renminbi, US dollar, euro, Korean won, Japanese yen, Australian dollar, pound sterling, Canadian dollar, Hong Kong dollar, Swiss franc, and Singapore dollar.

2. While all goods on the flight are priced in Renminbi, if you wish to know the exchange rate prices in other currencies, please don't hesitate to ask the flight attendants.

3. Acceptable credit cards: MasterCard, JCB, and VISA.

4. Online payment by WeChat and Alipay is acceptable (This requires you to take an international flight that offers onboard WiFi service and connect to the WiFi).

After-sales services

For any quality issues with your purchased goods, we provide refund and return services within 30 days of your purchase. All returned goods must be accompanied by their complete outer packaging, accessories, gifts, instructions, warranty, and shopping vouchers.

After-sales hotline: 020-86123389/+86 13826042346.

After-sales email: nhzmyw.csair.com.