Flight Misconnection Guide


Gentle Reminder: China Southern Airlines Counters Move to Terminal 2 of Guangzhou Baiyun Airport Starting May 19


Ticket change

Please go to CSAIR's transfer counter for this service.

Catering services

If the connection time of the subsequent flight after the change exceeds 4 hours, free food will be provided during designated meal periods.

Lodging services

1. If there is a missed connection due to CSAIR, and the connection time of the subsequent flight after flight change is 8 hours or more, free lodging services will be provided.

2. International-international passengers need to apply for an entry permit and go through immigration before arranging the hotel lodging.