2.1 Membership in China Southern Airlines’ Sky Pearl Club is free to all passengers over 12-year-old who accept the Program Rules and Conditions described herein, except where and to the extent such membership is prohibited by law or regulation.
2.2 Corporations and/or entities applications, joint applications or multiple applications by the same individual will not be honored.
2.3 Application forms are required to be completed and submitted to China Southern Sky Pearl Club by mail or online. Duly signed application forms or online confirmed application will be regarded as having accepted the Program terms and conditions.
2.4 Membership Card Access
2.4.1 All members of the China Southern Airlines’ Sky Pearl Club are available to download the electronic membership card from the official website of China Southern Airlines, official WeChat account and China Southern mobile APP.
2.5 Membership card is for personal use only and is non-transferable.
2.6 China Southern Airlines Sky Pearl Club reserves the right to disqualify any person from further participation in Sky Pearl Club if, in Sky Pearl Club’s sole judgment, the person has violated the Program Rules and Conditions described herein, or misuses or abuses his/her membership right or performs any fraudulence. Disqualification may result in termination of membership, loss of accumulated mileage and/or cancellation of any unused awards.
2.7 Mileage account (membership number) management
2.7.1 After being accepted as a member, each member has one Sky Pearl Club account (membership number).China Southern doesn’t accept multiple applications and reserves the right to clear or delete the duplicated account if any.
2.7.2 In case two or more different accounts exist for one person, the member could apply for a merger. Member could designate a card number (membership account) and merge the information of the other account into his designated one.
2.7.3 The old account and new account must get through the ID Authentication before your account merge.
2.7.4 After accounts have merged, the redemption nominee list of the merge-in account will be used instead. If the merge-out account have created the nominee list, the merge-in account’s instant effective qualification of the first time to create the nominee list will be cancelled and the original redemption nominees in the merge-in account will be effective 30 days after the create date.
2.7.5 After the merger request made by the member, the former account could be deleted by Sky Pearl Club.
2.7.6 After accounts have merged, the membership level and status of merge-in account will be recalculated by combined with the mileage of merge-out account, including Elite Bonus Mileages and Promotion Mileages. For example, if you merge your Classic tier account into a Gold tier account, the Elite Bonus Mileages of the qualified flights will be re-calculated and credit into your new account. If the member chooses to merger from gold to the Classic tier account, this is no longer to get Elite Bonus Mileage of the prior elite tier.
2.8 Members are required to go to one of China Southern's designated ticketing offices for a ID Authentication procedure before they can select the service items as follows: Redeem mileages for award tickets (for others), Redeem mileages for other (non-aviation) rewards, Manage 'Redemption Nominee's, Customize services, Add/modify ID number and card merger.
2.9 ID Authentication
2.9.1 Members can complete ID Authentication online at www.csair.com.
2.9.2 If go to ticketing Office for ID Authentication, please note the requirements as below:
2.9.2.1 If the member does it by him/herself, he/she shall bring the original and copy of his/her valid ID and Sky Pearl Club membership card or card number, and present a valid mobile phone number in China (either a China Mobile, China Unicom or China Telecom number) or an email address for receiving the password.
2.9.2.2 If the member authorizes another person to do it, besides above, the original and copy of the designated person’s valid ID shall be presented as well.
It’s only allowed to make the ID Authentication for up to 3 members on the same day. But if there are no flight records or the ID registered is not the second generation Chinese ID card, Sky Pearl Club member must make an ID authentication procedure in person.
2.9.2.4 If the second generation Chinese ID card can’t be identified by the apparatus, it’s not allowed to make the ID Authentication procedure.