China Southern Airlines provides four different ways for passengers to order on-board duty-free items: online, over the phone, on the aircraft, and via WeChat. Our ordering service is designed to provide an easy and convenient way for you to purchase duty-free products. It doesn't matter whether you’re at home or work, our duty-free products can be ordered up to 48 hours before your scheduled departure time. The items you order will then be delivered to you on board your flight by one of our flight attendants.
Order In-flight：
To order goods available on the return or the next flight, fill out the In-flight Order Form in the Guide for In-flight Duty-free Purchase;
Telephone Orders:
Please call +86 13826042346 to place your order 48 hours before departure, and the order service time is 8：00-20：00 every day.
Order Online:
Please visit our online duty-free store http://www.csairdutyfree.com/homeen.html to place an order 48 hours before departure.
Wechat Reservation：
Please follow our official wechat (No: csairdutyfree) to place an order 48 hours before departure.
For more details on ordering, please refer to the CSAIR Guide for In-flight Duty-free Purchase