For international or domestic flights carried by the CSAir that offers preferential price (incl. foreign airlines’ ticket), if passengers, in case of involuntary change, do not accept the unified arrangement made by our airlines, they are allowed to make a change free for charge once, with optional date range of change flight:
1. Full-price tickets with reserved seat in Class F/J/W/Y:
For full-price tickets with reserved seat in Class F/J/W/Y (including normal child tickets), there are no restrictions for date changes;
Discounted-price tickets of international and domestic flights operated by China Southern Airlines (including tickets of other airlines) with reserved seat in Class F/J/W/Y are subject to the restrictions for “tickets with reserved seat in non-Class F/J/W/Y;
2. Tickets with reserved seat in non-Class F/J/W/Y
For announced/ discounted-price tickets with reserved seat in non-Class F/J/W/Y, the dates applicable to rescheduling are as follows:
(1) Domestic ticket: Within 7 days before and after the scheduled date of the original ticket of the flight to be rescheduled or the subsequent connecting flight (including the day of flight departure); for example, if the original flight is on November 10, it may be changed to the flights scheduled on November 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, and 16;
(2) International ticket: Within before and 14 days after the scheduled date of the original ticket of the flight to be rescheduled or the subsequent connecting flight (including the day of flight departure); for example, if the original flight is on November 10, it may be changed to the flights scheduled on November 4. 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, and 23.
(3) If exceeding such time limit, the ticket shall be handled as per full cancellation or voluntary rescheduling.