1.How to claim items that I lost on the China Southern Airlines flight?
Please call the service hotline 020-95539 of China Southern Airlines call center or 020-86122921 of China Southern Airlines Baggage Tracing Department in Guangzhou. After confirming the information, you may claim the lost items at the appointed address. At present, the service is only available in Guangzhou Baiyun International Airport. Please click Regulations for Passenger Lost Inquiry and Claim for more details