After purchasing a ticket successfully, passengers need to check in at our counters in the departure hall with valid ID and get a boarding pass to confirm your seat. Passengers can also check in using self-service equipment in the airport, or via our website and SMS.
Possible reasons:
---You can go to the airport counter to check in person or wait for a moment.
to receive boarding pass by self-service equipment in the airport, or through our website, SMS and other ways with valid E-ticket.
Offer personalized service and reduce the time of queuing at the airport.
You are welcome to go for security check directly with your valid ID and boarding pass if you have no need to check in your luggage; otherwise, you need to check in luggage at the luggage check-in counter.
Yes, but only one copy is valid.
Different routes and airports have different deadlines. Generally, passengers should check in 30 minutes before departure, whereas some airports require 45 or 60 minutes before departure. In some major airports, i.e. Shanghai Pudong airport, the deadline for check in is 50 minutes before schedule departure. We strongly recommend you to read the airport information we provide on our website and prepare enough time for check-in. For further questions, please consult the departure airport.