CSAir Self Service Check-in is a convenient way of going through the relevant procedures by passenger themselves. The self-service check-in is a new way of check-in which is distinguished from the traditional check-in counters. There is no need for the passengers who use the self-service equipment to wait for print boarding passes and to allocate seats by airport clerks. Instead, passengers can access all their flight data with the specific check-in certificate at the self-service equipment, and select their seats, validate related check-in information and finally get their boarding passes according to screen prompts.
Please refer to http://airport.csair.com/cki?locale=en
Passengers with valid E-tickets of domestic flights can check in via the self-service equipment.
Paper tickets are not available to the self-service equipment now. If you hold a paper ticket, please go through your check-in procedure at our service counter.
Sorry, children and infants cannot use the self-service equipment. Please go through their check-in procedures at our service counter.
Sorry, the self-service equipment is not available for international tickets now.
Yes, you can. All the valid E-tickets of CSAir are available to the self-service equipment no matter where you buy.
Under some special situations, you need to present your relevant documents at the service counter such as inconsistent name in your certificate and ticket, and ask for help from an airport clerk.
Like the check-in at counters, at some airports, you should complete your check-in not later than 30 minutes before the departure, and at other airports, you should finish it not later than 45 minutes before the departure. So, you should pay attention to relevant information beforehand.
There are three ways to identify your booking information via the kiosks:
No, please change your seat at an airport service counter.
No, please change your seat at an airport service counter.
Sorry, the upgrade service is not available at the self-service equipment presently. Please go to the service counter.
No. The self-service equipment is the equipment for passengers’ self-service check-in at airport. It is provided by China Southern Airlines without ticketing function presently.
Chinese and English.