Mobile Phone Boarding Pass

What is a mobile phone boarding pass?

A mobile phone boarding pass is a multimedia message passengers receive at online check-in, check-in SMS, which contains two-dimensional bar code and information such as passengers’ name, flight number, departure gate and seat number etc.

What does a mobile phone boarding pass look like?

A mobile phone boarding pass consists of two parts: one is a 2D bar code; the other is written information about the flight. All relevant information is listed on the mobile phone boarding pass.

Which airports have been enabled for the CSN mobile phone boarding pass service?

At present, all domestic direct flights departing from Beijing, Shenyang, Wuhan and Guangzhou (except for flights from Guangzhou to Lhasa, from Guangzhou to Urumchi and infants, children and the injured and disabled passengers who need special care) have already launched the mobile phone boarding pass service. Passengers who take flights from Guangzhou and Wuhan can use their two-dimensional code boarding pass to get through the security check and boarding gate directly; passengers who take flights from Beijing and Shenyang should print their mobile phone boarding pass at the counter of airport and then take the paper boarding pass to get through the security check. Steady improvements are being made in other cities.

What is the configuration required for a mobile phone to accept picture of two-dimensional code? What is the requirement for using a mobile phone before receiving the code and at the security check and boarding gate?

The mobile phone screen module is too small. The standard reading accuracy of the read-in detector is 3MIL (1mil=0.0254mm). With the upgrading and the updating of mobile terminal, the screen is more and more precise, and the unit pixel of some advanced mobile screen has nearly reached to 3MIL, so the identification is hard. And heavy wear and critical dirt on the mobile screen can also affect read-in.

How to guarantee the security of the two-dimensional barcode?

With the help of encryption techniques, the two-dimensional barcode can guarantee security of information. The two-dimensional barcode used for mobile boarding, like the TV screen with snowflakes which does not have an image, contains the specific information of passengers and flights, including name of passenger, flight number, boarding gate and seat number. It is much more complicated than the traditional one-dimensional barcode. When passengers get through the security check, they still need to provide ID cards with their photos on, and for airport security inspection staffs can check whether the information is consistent.

Can I use a printed mobile phone boarding pass?

The mobile phone boarding pass can only be used on self-service equipment or printed at the airport counter. If you want to print the mobile phone boarding pass in advance, please use the online check-in service.

How to get information about the boarding pass?

Please log in to the CSN website www.csair.com for related information.

How would youdeal with the matter if I delete the mobile phone boarding pass accidentally?

You can deal with it with any of the following solutions: (1). Log in to the online check-in and you can take use of the “Reissue the mobile phone boarding pass”, and the two-dimensional code boarding pass will be sent to you again. (2). Passengers can scan their ID card on the airport self-service check in machine or input relevant information to print a paper boarding pass. (3). Passengers can explain the situations at airport counter to get the boarding pass again.

Can I get through the security check and boarding gate directly using the mobile phone boarding pass?

At present, all the domestic direct flights departure from Wuhan and Guangzhou (except for the flights from Guangzhou to Lhasa, from Guangzhou to Urumchi and infants, children and injured and disabled passengers who need special care) have launched the service in which passengers can get through the security check and boarding gate directly). Other air courses will be opened from now.

What should I pay attention to when my mobile phone boarding pass is scanned at the boarding gate?

You should turn on the backlight of your mobile phone for the two-dimensional barcode and it can only be scanned under this condition.

Can I deposit and check in my luggage first before boarding?

Yes, you can go to the luggage service counter to get through the registered luggage procedures, and then board with the mobile phone boarding pass directly.