SkyTeam

What is SkyTeam?

"As one of the three largest airline alliances in the world, “SkyTeam” includes the following members: CSN, SU Aeroflot-Russian International Airlines, Mexicana, Air France, Italia Airlines, Continental Airlines, CSA Czech Airlines, Delta Airlines, KLM Royal Dutch Airlines, Korea Airlines, Northwest Airlines, Air Europa, Kenya Airways and Copa Airlines.

CSN and other “SkyTeam” Airline Partners are dedicated to offering you more opportunities for mileage accumulation, and more destinations and time for redeeming award tickets.

How can I accumulate mileage by taking flights of SkyTeam?

• Methods of mileage accumulation:

When you order seats, buy tickets or check in, please present your membership card or provide your membership card number. Until the appropriate mileage appears on your Sky Pearl account, please keep all boarding passes (copies of your e-ticket itinerary/ receipt and the original boarding pass) for possible mileage requests.

• Methods of mileage discrepancy

Please mail the original of your boarding checks and copies of tickets to Sky Pearl Club within six months from the completion of each given flight.

For more information, you may refer to the CSN Sky Pearl Club website at skypearl.csair.com > Mileage Accumulation > Airlines > SkyTeam Airline Partners.

Can mileage in other SkyTeam Airline Partners’ clubs be merged with the mileage accounts of Sky Pearl Club?

Mileage in other SkyTeam Airline Partners’ clubs can’t be merged to mileage account of Sky Pearl Club and taken into use. In addition, mileage in Sky Pearl Club can’t be merged to mileage account of otherSkyTeam Airline Partners and taken into use. However, if members of Sky Pearl Club take flights of SkyTeam Airlines, the mileage herein can be credited to mileage account of Sky Pearl Club and the accumulated mileage can be used to redeem award tickets of other SkyTeam Airline Partners. 

Can mileage in Sky Pearl Club be used for redeeming award tickets and award upgrades of other SkyTeam Airline Partners?

Yes. Since CSN becomes a member of SkyTeam, members of Sky Pearl Club can use mileage in Sky Pearl Club to redeem award tickets and award upgrades of other SkyTeam Airline Partners.

For details, please refer to the CSN Sky Pearl Club website at skypearl.csair.com > Mileage Redemption > SkyTeam Award Tickets/ SkyTeam Award Upgrade.

As Sky Pearl Club Gold card and Silver card members, can we enjoy elite benefits, such as Priority Baggage Handling when we take flights of other SkyTeam Airline Partners?

Yes, you can. Since CSN has become a member of SkyTeam, when Sky Pearl Club Gold card and Silver card members take international flights of any one SkyTeam Airline, they are eligible for the SkyTeam Elite Benefits listed as follows: preselecting of preferred seating, priority standby, premium check-in at elite counters and priority boarding. In addition, as Sky Pearl Club Gold card members, you are eligible for more SkyTeam Elite plus benefits listed below: assurance of reservation of economic Y-class when tickets are sold out, senator lounge (one companion allowed to be invited in) and priority baggage handling. Besides, when travelling on flights provided by CSN orSkyTeam Airline Partners, Sky Pearl Club Gold card and Silver card members can enjoy an extra 30% and 15% elite award mileage.

For details, please refer to CSN Sky Pearl Club website at skypearl.csair.com> About Sky Pearl Club>Elite Benefits.